FAQs

Here are some frequent questions answered:

Shipping and Handling:

We aim to offer the best customer experience from purchase to delivery. However, there are limitations to what we can control. 

Once we receive your order, we will typically package and send your items for delivery within 1-2 business days. The items will be packaged to ensure a safe delivery. We do inspect our products before delivery.

Please ensure that your address is correct and you choose the right delivery time option for you. Once we process your order, we are not responsible for delays incurred by the delivery service. Poor weather, delays caused by COVID-19, and or other reasons are beyond our control. We ask for your patience and understanding. 

Product Quality:

Our wallets are made of genuine leather and crafted by hand. We work with trusted suppliers to ensure our claims are factual. The leather is high quality and the craftsmanship is also to a high level. We have tested our products in the real world to deliver to you a wallet that can handle the demands of daily life and travel.